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Angels in New Mexico
The Pride of Presbyterian
by Connie Thompson
According to Mark Reifsteck, senior vice
president and chief operating officer at Presbyterian Healthcare
Services, the organization has been in operation longer than New
Mexico has been a state. Over 96 years, Presbyterian has grown to
become New Mexico’s second largest private employer and largest
provider of health care. Altogether, more than 8,000 employees provide
healthcare services to 585,000 New Mexicans through seven hospitals,
37 clinics, and the state’s largest health plan.
Among the advantages of working at such a large organization are
the opportunities for growth and variety. Many employees spend their
entire working careers at “Pres,” which is almost unheard of in
our generation.
“We have a tremendous team with incredible depth of experience,”
says Reifsteck. “Doctors, nurses, techs, aides, volunteers, administrators—everyone
works together to deliver quality patient care.” Building that team,
it turns out, is no small feat.
“Nationwide, there is a staffing shortage,” says Renee Reimer, Presbyterian’s
senior vice president of human resources. “With nurses especially,
the vacancy rate at an average metropolitan hospital is 12-16 percent.
We believe that nurses can’t do their best work in that kind of
environment. One of our top priorities at Presbyterian is keeping
nurse vacancies low, so that every nurse can deliver the best care.”
At 6.1 percent, nurse vacancies are much lower at Presbyterian and
Kaseman hospitals and would be even lower if not for the 50 newly
created positions for which Presbyterian is now hiring. Later this
year, Presbyterian will offer 25 additional new positions in Rio
Rancho.
Reimer attributes this success to the level of support that Presbyterian
offers. “We tend to think of our nurses as angels,” she says, “because
that’s what they can be to our patients.” We spoke with several
angels at Presbyterian and asked them to share their experiences.
We’d like to introduce them to you.
Diane has been a nurse since 1970. Her career has consisted of public
health, home health, and advanced practice nursing. Diane’s love
of managing led her to population health management, which employs
a proactive approach to treating broad health issues in a given
community.
“There’s a lot of emphasis on the skills of the nurse and what areas
interest the nurse, whether they want to grow in management skills,
or climb the clinical ladder. At Presbyterian, we are fortunate
to be in an integrated system where these choices exist within.”
Upon expressing her interest in executive management, Diane received
the opportunity to attend the Kellogg School of Management in Chicago.
When asked about the soft skills among managers at Presbyterian,
she commented that input is welcomed at any level. “Ideas which
increase efficiency and quality of care are welcomed. If you really
want to grow and you are good at what you do, you will advance at
Presbyterian.”
Jennifer attended The Albuquerque Technical Vocational Institute
(TVI) where she received her associate’s degree in nursing. She
recently received a bachelor’s degree in nursing from the University
of Phoenix by attending night classes. Tuition assistance and support
from Presbyterian helped her to achieve her goal. “My manager was
constantly asking ‘Where do you want to be in a year? In five years?’”
As a result, she now works in a highly specialized role as flight
nurse, permanent charge nurse, and also in labor and delivery. Jennifer
says, “Our unit is like a family. I find I spend my social time
with the people I work with. When you become close in this field,
you watch out for each other. When you are in a profession where
you care for a living, you have to care for the people you work
with.” At Presbyterian, angels make good friends.
Manuel started as a chart rounder in cardiology in 1995 while attending
nursing school. After graduating, he became a medical surgical nurse
at Presbyterian and then a charge nurse. Manual received his MBA
from the University of New Mexico while working at Presbyterian
Kaseman Hospital. Manuel laughs as he says, “I submitted my final
paper on Sunday and received a job offer for the position of director
of gastroenterology lab services the following Monday.” Generally
speaking, people who earn an MBA have positive career changes within
six months of graduation. Manuel’s came in six hours.
At one time, Manuel had a stereotypical idea of nursing. “The profession
is no longer just a bedside profession or just a woman’s profession.
It is a highly diverse profession for men and women with tremendous
opportunity for growth.”
“I’ve made many friends here and developed some long-lasting relationships.
I was born at Presbyterian and Presbyterian cares for my family.”
Manuel met his fiancée here, who is also a nurse. Apparently, angels
also marry angels.
Doyle is one of 100 people responsible for the implementation of
a multi-million dollar clinical information system that Presbyterian
is installing. This computer-based networked system contains a nurse-friendly
template that communicates physician and nursing orders. According
to Doyle, having these orders online and networked for easy access
will improve patient safety and the efficiency of patient management.
When asked how he began his career in health care, Doyle said, “I
wanted to work in a profession where I could help people.” He started
right out of high school as a paramedic, but soon felt that there
were more opportunities for him.
After receiving a Bachelor of Science degree in Nursing, Doyle worked
his way up from surgical intensive care, to emergency, to a flight
nurse, and then to director of the emergency department. Working
in the emergency department inspired him to get his master’s degree
in administration and begin his work as a clinical project manager.
Kathy is fairly new to Presbyterian, but she has been a nurse for
23 years. She graduated with a Bachelor’s of Science degree in Nursing
at the age of 20 and her first position was working in emergency.
She then became a flight nurse and was promoted to direct the lifeguard
flight program. With the desire to learn more about the business
aspects of healthcare, Kathy received her MBA in 1992. She accepted
the position of vice president and chief nursing officer at Presbyterian
in 2003. When asked about the culture at Presbyterian, Kathy described
it as “fast paced, results oriented, compassionate, and focused.”
One of the goals of Presbyterian is to become a Magnet organization.
Magnet is a designation awarded by the American Nurses Credentialing
Center and is basically the highest achievement that a nursing organization
can receive. Kathy loves her job and is passionate about Presbyterian.
Her goal is to make certain that Presbyterian is providing high
quality care wherever angels are needed.
Linda began her career in nursing 28 years ago on a general medical
floor. She quickly moved into critical care and enjoyed the challenge
involved in caring for heart patients. Now she enjoys providing
preventative care. Teaching cardiac patients how to take care of
their conditions has been equally as challenging and highly rewarding.
The fact that Presbyterian is a leader in New Mexico in cardiac
care was the determining factor for Linda in choosing where to practice
her skills. She wanted to grow in an area of practice that held
meaning for her. Initially, she was hired as an educator, but found
she missed patient care. When the Presbyterian Heart Group formed
in 1997, Linda advanced to become a clinical nurse specialist and
was able to do both. According to Linda, a lot of angels out there
are making a second career in healthcare.
“As a nurse at Presbyterian, you have a unique opportunity to make
a difference in other people’s lives and your own,” says Renee Reimer.
“We offer purposeful work, support, and opportunities for nurses
at all levels, from nursing school students to experienced nurses
with advanced degrees.” At Presbyterian, angels are not only invited
to stay, they are welcomed to make it their own.
Connie Thompson is a writer, director, and producer of creative,
corporate, and motivational scripts, articles, and press releases.
Contact her at (505) 994-1977 or at multimediasavvy@ aol.com.
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Patricia Conkling, C.N.P.
Healing Bodies and Spirits
by Sabra Brown Steinsiek
Patricia “Pat” Conkling has a vision—to
promote lifelong health of the body, mind, and spirit. To that end,
she operates Meadowlark Family Healthcare in Rio Rancho, a family
practice office that offers house calls.
Pat is a Certified Family Nurse Practitioner, defined as “a registered
nurse with advanced education [a minimum of a master’s degree] and
clinical training for a healthcare specialty.” In Pat’s case, that
specialty is family practice. She is licensed by the Nursing Board
in New Mexico and is nationally board certified.
Pat grew up in a military family and describes her early life as
“extremely transient.” She has now lived in New Mexico for more
than thirty years. She attended the University of New Mexico and
completed her Bachelor of Science degree in Biology at New
Mexico Highlands University in Las Vegas.
When asked why she chose nursing, Pat says, “I wanted to be a doctor
and fully expected that would be my future. When my mother was diagnosed
with terminal cancer, I left my undergraduate work in Boston and
returned to New Mexico. Over the next couple of years, I finished
my degree at Highlands, met my husband Mark, a teacher in the philosophy
department at Highlands, and started a family. My goal was ‘on hold’
while we had the children. Along the way, I realized what I really
wanted was to be a healer and the role of nurse practitioner was
a better fit for my personality and temperament.” After her third
child, she finished her degree at UNM.
Pat’s advanced training was at the University of Wyoming with an
emphasis in rural care. This further developed into an interest
in medically underserved populations, not only rural, but inner
city, and prison populations, as well as “the most medically underserved
group, the forty-five million uninsured.” Pat says her mother beat
cancer and remains well to this day, something she attributes to
strong faith and the power of prayer. “Our spirituality is an important
part of our lives,” she says. “We are mind, body, and spirit. That
spiritual dimension is a major component in my approach to healing
and wellness.”
Pat’s husband, Mark, associate pastor at Albuquerque’s Asbury United
Methodist Church, notes, “Her medicine is her ministry, her calling.
I am very proud of her.” Interviewed in her office, Pat is passionate
about her work, offering services to the whole family, regardless
of background or insurance status. “One of the reasons I decided
to open a practice was to have the freedom to practice differently.
I don’t want to be on the treadmill of mass production medicine.
I want to spend time with people and get to know them. Studies show
that health care managed by a family practitioner provides ten times
higher care, for one-tenth the cost of specialists.” She sees herself
as the coordinator of all care for her patients.
The elderly are a perfect example of the importance of the coordinator
position. “The older population tends to have fragmented care,”
she says. “It helps to have someone oversee their total care, especially
medications. Since they see many specialists, there are often duplications
or conflicts that are not only dangerous but an added expense.”
Care for the elderly leads her to make house calls to see patients
in their home settings. The contact is helpful since she can see
problems that might not be apparent in an office visit. At the moment,
house calls are only a small percentage of her practice. “Ironically,
many of my patients don’t want to trouble me.” She hopes to increase
the calls soon by taking on a partner to help with office visits.
“It’s part of my philosophy. Work and home environments, family,
recreation, and relaxation are all important factors in overall
wellness.”
“Our medical system focuses on illness, high tech interventions,
and high ticket procedures. That’s not bad in itself, but it is
unbalanced to use all of our resources to intervene with complex
problems instead of encouraging and maintaining wellness. The ideal
form of treatment is prevention.” She goes on to note, “Estimates
of stress and lifestyle-related illness are 80 percent or higher.
Of course genetics play a major role, but we can control many medical
problems by taking care of ourselves and our environment.”
Environmental causes are close to Pat’s heart, and she supports
several organizations, including the Natural Resources Defense Council,
the World Wildlife Fund, and the Sierra Club. “Our global environment
affects our health. An example is air quality and the skyrocketing
asthma rates in children and adults.” She also supports Covenant
House, various rescue missions, and the United Methodist Committee
on Relief.
With office hours that include Saturdays, Pat doesn’t have much
spare time. She enjoys sewing and makes porcelain dolls, but much
of her time is devoted to prison ministry and grief counseling,
two causes very close to her heart.
She has been active in prison ministry at the Women’s Prison in
Grants in the past and hopes to return when she takes on a partner.
This is strictly a personal volunteer activity. She points out that
health care for exfelons is a real problem. “Most of them can’t
get a job with benefits and can’t afford care.”
Pat has worked in several areas of nursing, including pediatric
and cardiac care. While she was involved in intensive care and hospice,
she became interested in grief counseling. Her master’s thesis was
titled Complicated and Chronic Grief in HIV and AIDS.
“Grief is something we all experience, and appropriate management
is support and care, not medication. When people experience loss,
they are often treated as if they are depressed, when in fact they
need bereavement support. The time and process around a terminal
event requires a lot of attention and a team approach to face the
end of a physical life. Hospice care gives patients and families
time to prepare. Grief requires empathy and compassion. It is often
ignored and can be mistaken for a medical problem,” she says.
Some of her grief work revolves around women who have miscarried,
something close to her heart. When she speaks to these women, “Molly,”
her first porcelain doll, often accompanies her. “In every loss
there is a gift,” she says. “Discovering the gift can be difficult.
I had to learn to understand the transformation of the loss into
a celebration of life. For example, in the process of making dolls,
I began to understand that rejuvenating my spirit through this creative
process was possible. The gift of a creativity I didn’t know I had
became evident. It challenged me to develop skills and confidence
and grow as a person.”
Pat leads a bereavement support group in Rio Rancho. She also serves
on the board and volunteers at the Children’s Grief Center of New
Mexico (505) 323-0478, a nonprofit organization that offers grieving
children and families “caring support they need to foster hope in
the future.”
When asked about advice for young women considering the medical
fields Pat says, “Nursing has a broad range of specialties and a
breadth and depth from routine to independent practice. If your
gifts include compassion, critical thinking, humility, and problem
solving, becoming a Certified Nurse Practitioner can hold tremendous
promise and a challenge personally and professionally. To give of
oneself is meaningful and gratifying.”
As for Pat, she considers this her “life-work, not just a job, not
just a career. It’s who I am and who I am always going to be.”
Pat Conkling can be reached at Meadowlark Family Healthcare, 4200
Meadowlark Lane SE, Suite 2, Rio Rancho, NM 87124 (505) 891-9990.
Sabra Brown Steinsiek is a regular contributor to New Mexico WOMAN
and is author of the prize-winning novel, Timing Is Everything.
Her first book of poetry, Red Velvet Shoes: Contemporary Haiku,
will be released in May 2005. She can be reached through her website
at
http://www.sabrasteinsiek.com
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Is There A Nurse
Available ?
The Nursing Shortage in New Mexico
Perhaps you’ve read about the nursing shortage.
Does it resonate as a real issue in your life? Let’s
put the problem in perspective. A lack of nurses
has caused 72 percent of hospitals to reduce services,
38 percent of home care agencies to refuse
referrals, and 15 percent of long-term care facilities
to refuse admissions; and public health
offices are cutting vital services.
Get the picture? During the last year, in New
Mexico, emergency room patients have been
turned away, fewer hospital beds are available,
clinic hours have been shortened, and some intensive
care units have closed, despite the fact that
there are 14,400 RNs and 3,000 LPNs.
New Mexico’s healthcare facilities report
vacancies they cannot fill. Each year nursing programs
in the state graduate approximately 650
nurses. With 1,244 vacant positions, more than
550 nurses are needed, and the gap is widening.
To further exacerbate the situation, nearly 43
percent of New Mexico’s nurses are over 50 years
of age. Some experts estimate that 50 percent of
the nurses will retire within three years. The
pipeline of new nurses entering the profession is
not large enough to replace retiring nurses.
Workplace injury and the stresses of a physically,
emotionally, and mentally demanding job present
a dilemma for aging nurses, “Do I stay or do I go?”
According to the New Mexico Center for
Nursing Excellence (NMCNE) nursing workforce
demand must address three factors: current
vacancies, the number of new nurses needed, and
new demands for nurses based on population
growth and the aging population.
Every nursing program in the state has a waiting
list, yet nursing faculty positions remain
vacant because average faculty salaries are about
half of those for comparable clinical nurses.
National accreditation standards require that faculty
in associate degree programs have a Master
of Science in Nursing (MSN) degree; MSN students
must be taught by PhD nurses. The numbers
do not add up. This is a crisis.
In response, the New Mexico Commission on
Higher Education (NMCHE) and the UNM Health
Sciences Center launched a planning process in
July 2002 to examine these issues. The result is
known as NS4, “Report from the New Mexico
Nursing Shortage Statewide Strategy Sessions.”
NMCNE, NS4, and others agree that the number
one priority is to double the number of
licensed nursing graduates each year, and to sustain
this effort for at least 15-20 years and probably
beyond.
To achieve this, the capacity of nursing schools
must be expanded. NMCNE and NS4 indicate this
can be done in a variety of ways.
Addressing the nursing shortage: For fiscal
years 2003 and 2004, the Legislature allocated $2
million for programs focusing on NS4 priorities.
Funds were distributed statewide. This funding
has almost doubled the number of nursing student
slots from 559 to 1,115. However, the full
impact on graduation and licensure pass rates will
not be evident until later this year.
Increasing and improving clinical education:
Creative methods are being developed to
accommodate the need for clinical site rotations.
The search for acceptable clinical rotation sites is
an ongoing process.
Expanding enrollments in nursing education
programs: Some programs report between
six and 75 qualified applicants who cannot be
enrolled because of the lack of qualified faculty,
classrooms, and lab space, and the scarcity of
clinical sites. For programs providing basic nursing
education, enrollment has increased by 18 percent.
But the shortfall persists.
Developing nursing programs to accelerate
second baccalaureate degree students
through nursing and attracting students
from other fields: Some nursing programs fast
track students with degrees from other disciplines,
such as biology or chemistry, into intensive
nursing programs. NMCNE is developing a list of
mentors to help these students and nurses transition
into their new roles. Scholarships are also
available to reduce the financial burden.
Creating seamless articulation across
nursing programs: NS4 indicates the state is losing
nursing students because transfer between
programs (articulation) is difficult. Recommendations
for a statewide articulation plan include
mapping baseline nursing curriculum instruction
and content on a statewide basis and identifying
minimum nursing content and competency.
Direct support for nursing students is a vital
component of these strategies. The NMCNE website
posts an extensive list of loan-for-services
programs and financial assistance for all levels of
nursing education.
Addressing the nursing shortage requires a
multi-faceted approach. The New Mexico Center
for Nursing Excellence, the New Mexico
Commission on Higher Education, and other public
and private agencies are working within local
communities to address these complex questions.
Minorities in
Nursing
The Increasing Need
The diverse multicultural landscape of New
Mexico presents unique challenges for nurses.
Chief among these is the nationwide nursing
shortage, which has a significant impact on communities
of color as well as nurses of color. By
2020, the nursing shortage is projected to grow to
over 800,000 nurses or approximately 29 percent,
according to Eileen Thomas, PhD, RN, and
Assistant Professor at UNM’s College of Nursing.
“From my perspective as an African American
nurse scientist … it is essential to increase efforts
not only to recruit and support nursing students
in general but particularly minority students
entering nursing programs at the graduate and
undergraduate level.” Dr. Thomas contends, “The
lack of cultural sensitivity can result in negative
health outcomes among ethnic minorities and
increased healthcare costs, which is a burden for
all of us.”
Minorities in the health professions are “missing
persons,” according to a report by the Sullivan
Commission. Named for former U.S. Secretary of
Health and Human Services, Louis W. Sullivan, the
commission, established in 2003, is charged with
making policy recommendations to address the
scarcity of minorities in health professions. As a
group, African Americans, Hispanic Americans,
and Native Americans comprise nearly 25 percent
of the population, yet these three groups account
for less than nine percent of nurses.
University of Utah faculty member and 2003
UNM College of Nursing graduate, Felina Ortiz,
MSN, CNM, notes, “The increasing number of
minority patients has influenced schools to
recruit more nursing students of color. Nurses
who share the same cultural values, beliefs, and
language often have a greater understanding of a
patient’s needs.”
Newly appointed dean of the Georgetown
University School of Nursing, Bette Keltner, PhD,
RN, in a MinorityNurse.Com article observes,
“Recruiting more minorities into the nursing profession
presents a threefold challenge for nurse
educators.”
“First, it isn’t just a nursing problem,” she
asserts. “Increasing diversity has become a challenge
for all professions. Historically, when
minorities have been barred from participation,
there is no pipeline established to lead students
into the field.”
Aimed at opening the pipeline, a recent fourweek
Summer Internship Program sponsored by
the University of Texas School of Nursing and
New Mexico State University was designed to
promote research in minority health issues.
Recruiting Hispanic and Native American students
into careers in nursing is a major objective.
“Second,” Keltner says, “although we still primarily
recruit women, in medical schools around
the country enrollment is now approximately 50
percent men and 50 percent women. It’s hard to
recruit minority students when you’re ignoring 50
percent of the minority population.”
There are several male nursing faculty members
in programs around the state. Paul Clements,
PhD, APRN, BC, DF-IAFN, is an assistant professor
at UNM College of Nursing and has found his
nursing niche. At a recent recruitment and information
forum, Clements mentions the many programs
that are reaching out to men for careers in
nursing, such as one sponsored by healthcare
giant, Johnson and Johnson.
Keltner’s third concern is the large number of
minority nurses who stop their professional education
at the vocational school or associate
degree level. “While vocational schools and junior
colleges are doing a good job of attracting minorities,
those degrees do not lead to leadership positions,”
she says. “This keeps minority nurses who
do not go on to baccalaureate or advanced degree
programs at the low end of the career ladder.”
This is a very real concern, and New Mexico’s
multicultural population pinpoints the need for
increased diversity among the ranks of nursing
professionals. To this end, the UNM College of
Nursing received a $150,000 Hearst Foundation
grant aimed at increasing the number of Navajo
persons entering the nursing profession and
advancing to higher levels of leadership in clinical
and academic settings. The project will support
the creation of the Navajo Nursing Consortium
for Higher Education, which includes Navajo-area
Native American nursing professionals.
Our communities are distinct, as are the challenges
they face. A unique view of history, culture,
language, and often location is desirable when
attempting to mitigate the needs of a specific
community. Finding the appropriate answers to
complicated questions calls for patience, care,
and respect … sounds like a job for a nurse.
New Mexico
Center for Nursing
Excellence
Encouragement, Advocacy, and Support
Do you want a career that makes a difference
in the lives of others while offering you personal
growth and professional development? Have you
considered nursing? The rewards are great and
the career paths are virtually limitless. Incentives
to assist students pursue and advance their
careers in nursing and to help others considering
a career change make it the perfect time to
explore nursing programs in New Mexico.
The New Mexico Center for Nursing
Excellence (NMCNE) is a nonprofit organization
and a leader in recruitment, retention, and recognition
of nurses. NMCNE was created in 2002
with funding from the State Board of Nursing and
is working tirelessly on behalf of nurses and nursing
students in New Mexico. Through collaborative
partnerships, NMCNE advocates for
resources to meet the healthcare needs of the
people of New Mexico. Fran A’Hern Smith, president
of NMCNE, says, “Workforce development
and continuous quality improvement are high priorities.”
The nursing profession faces a myriad of challenges,
foremost among them the nationwide
nursing shortage and the recruitment and retention
of qualified faculty members. Some nursing
programs in New Mexico have waiting lists of up
to two years. Determined to quell this nursing
shortage, NMCNE seeks viable ways to recruit
and retain nurses. The organization’s efforts in
this regard are diverse, focused, and include:
Educating middle and high school students
on the options and benefits a career in
nursing offers:
NMCNE has developed recruiting brochures,
posters, and t-shirts, in both Spanish and English,
aimed at middle and high school students.
Highlighting the career opportunities available,
nursing is the recruitment campaign’s focus.
School nurses and health educators throughout
the state distribute the materials.
Helping students find a school of nursing
and explore available financial aid:
The NMCNE website has links to all nursing
programs in the state as well as to scholarship
information. Prospective students can contact
NMCNE to discuss career choices and other
aspects of the nursing profession.
Assisting nurses who are returning to school
for advanced training and degrees:
In the last legislative session, several appropriation
bills were passed to provide funding for
graduate education to expand nursing faculty and
to study workforce retention issues.
Matching nurses with mentors who will offer
information, advice, and encouragement:
The Clinical Teaching Institute, which will
establish training for nurses to mentor students
and staff nurses, is in the planning stages. A’Hern
Smith contends that retention is vital. “We’ve done
a lot of good work recruiting, but we need to find
creative ways to keep nurses.” In New Mexico,
approximately 30 nurses a year leave the profession.
Informing students and out-of-state nurses
of professional standards and licensing
requirements:
A partnership with New Mexico Health
Resources was developed to identify specific populations
who may qualify for licensure. Career
days and job fairs in Arizona, Utah, Texas, and
throughout New Mexico were widely attended,
and more than 240 nurses have received information
about New Mexico’s professional standards
and licensing requirements.
Linking nurses with employers and
information on job openings:
NMCNE has hosted two job fairs and has links
to employers and career avenues listed on their
website.
Forming community partnerships to promote
nursing as an exciting, viable career:
Presbyterian Healthcare Services and the
University of Phoenix are collaborating on a public-
private, partnership-training program to
develop nursing leadership skills. NMCNE is
working with the Health Policy Commission, the
New Mexico Organization of Nurse Executives,
and others to develop and report measures for
recruitment, retention, and consumer satisfaction.
The New Mexico Center for Nursing
Excellence can help at any stage
in a nursing career:
NMCNE will:
provide information to find the school best
suited for your needs
help you locate and apply for local, regional, and
national scholarships and grants
help you choose an appropriate nursing field to
fit your interests and goals
match you with a mentor to give you information,
advice, and encouragement
offer a wide range of resources to start—or
enhance—your nursing career
work to find the job that matches your interests
and background
Whether you are considering a career in nursing,
are looking to augment your nursing skills,
are interested in a graduate degree, or are changing
careers, NMCNE can link you with resources
and provide support to help you realize your personal
and professional goals.
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Nursing-
One Family’s Legacy
Some people know what they want to do with
their lives; others must follow the inevitable
twists and turns in the road on their journey to
discovery. Such is the story of student nurse
Gretchen Rice, her mother, Melanie Mayo (a
nurse practitioner), and grandmother, Alice
Bodnarczuk (a retired nurse).
As an undergraduate with a double major, Rice
received a BA in Philosophy and French. “After
graduating I did a lot of traveling and reevaluating.
The things I had planned on doing before
didn’t seem to fit,” says Rice. “My mother influenced
my decision. She saw a description of the
accelerated nursing degree program on the UNM
College of Nursing website. I had never considered
nursing, but after reading about the second
degree opportunity and thinking about it, I realized
it was something I wanted to do.”
Rice’s mother, Melanie Mayo, a nurse practitioner,
also had twists and turns on her way to
becoming a nurse. “I worked as a nurse’s aide in
college and was very familiar with the profession.
I had my BA from the University of Arizona in
English and entered a master’s program in
English. I quickly decided that might ruin my love
of reading. Because my mom was a nurse, nursing
was the last thing I ever thought I’d do. But, I
got my BSN from UNM and MSN from the
University of Texas at Austin.”
In the case of Alice Bodnarczuk, a bit of
serendipity helped her navigate the road to nursing.
“I worked in a chemical lab for General
Electric. It was fun and I learned a lot about
chemistry.” When the plant closed after the war,
Bodnarczuk parlayed her interest in and aptitude
for science into opportunity and gained admission
to the nursing program at Mt. Sinai Hospital
in New York City. She worked at Mt. Sinai for 14
years. Bodnarczuk retired before moving to
Albuquerque.
Why did Bodnarczuk, Mayo, and now Rice
choose nursing? In light of the curves in their
road to nursing and their rather unique interests,
these women could have gone in many different
directions. Evidently, nursing touches them in
very genuine ways.
A student nurse in the UNM Second Degree
Program, Rice wanted the opportunity to do
something valuable, for herself and others. “I like
the close contact nurses have with patients and
the opportunities for communication and
growth.”
Grandmother Alice Bodnarczuk says, “Nursing
was a good job for me because I got to interact
with people. I worked the medical surgery floor
and, after I became pregnant, they moved me to
the nursery. I also worked in the delivery room. I
liked it there, so I stayed.”
A nurse for 20 years, Melanie Mayo has worked
at the men’s prison in Grants for four years. “I’ve
worked AIDS, AIDS hospice, and general surgery.”
Mayo finds many rewards in her work. “I
absolutely love what I do. It’s a wonderful experience.
I’m so fortunate to have reluctantly become
a nurse.”
Despite her family history, Rice has faced many
challenges in the UNM nursing program. Perhaps
the biggest was getting used to the “culture” of
nursing. Rice contends, “I had no background in
science, and hospitals were completely foreign to
me. It took a lot of ‘extra thinking’ to put things
into perspective.” She recalls, “It was a bit of a
shock to sit at home plodding through a med-surg
textbook, feeling frustrated and incompetent.”
She’s happy to say things have gotten better. “I’m
back on a more community-oriented track.”
The profession of nursing continues to evolve;
both new and experienced nurses must keep pace
and adjust. Though retired, Bodnarczuk sees
many changes. “It’s a lot more technical than in
my day. The nurses work with lots of machines. I
did more direct patient care. We did everything …
all the nursing duties, and we even served and
picked up trays.”
“To stay abreast,” Mayo observes, “nurses
today must absorb an enormous amount of information.
There are always medications and safety
concerns. Most new medications are being used
to treat lifestyle conditions. These issues get a
person thinking about what’s important.”
Gretchen Rice has worked out most of the
twists and turns on the road to her nursing career.
She knows where she’s headed. “I want to work
with underserved populations in New Mexico. I’m
interested in working with Latin American immigrants
and hope that I can impact the delivery of
quality healthcare in these communities.” Rice
wants to pursue a graduate degree in nursing, to
get a master’s in community health or work as a
nurse practitioner.
Alice Bodnarczuk proudly states that she has
another daughter, Martha Snow, who is a nurse in
the UNM Hospital psychiatric clinic. Another
daughter works in the microelectronics field in
the Washington D.C. area and is a volunteer paramedic.
Nursing really is all in the family. “My
daughters are very good nurses and I think my
granddaughter, Gretchen, will also be a fine
nurse.”
The roads in life are never straight. There are
twists, turns, bumps, and detours. The important
thing is to finish the journey, regardless of how
long it takes. Melanie Mayo and her mother Alice
Bodnarczuk, with nearly 50 years of nursing experience
between them, have been frequent travelers
on the road to nursing. Gretchen Rice continues
her journey. And up ahead, just around the
next turn, she can see the end of one journey and
the beginning of her new career.
Second Degree
Program Offers
First Class Career
Worlds apart, two very different students—
one African, one North American—find themselves
sharing the same career path … studying
to become nurses. Enrolled in the University of
New Mexico’s College of Nursing Second Degree
Program, each has her own reasons for being
there.
Mary Kaemper, a clinical lab specialist, found
her knowledge of medicine was a natural step to
nursing. “I love medicine and thought I could
take what I had learned and apply it to my nursing
studies.”
Jeanne Falabi-Bakinde’s background in biology
and water science laid the groundwork for
her interest in nursing. “I have always wanted to
help people. Public health was a keen interest of
mine, but once I married and started a family, my
life changed.”
According to the American Association of
Colleges of Nursing, the typical second-degree
nursing student is motivated, older, and has
higher academic expectations than traditional
entry-level nursing students. These students,
who must have a bachelor’s degree in another
area to gain admittance to the program, are valued
for the many layers of skill and education
they bring to the classroom and the workplace.
Mary Kaemper and Jeanne Falabi-Bakinde fit
the description perfectly. Falabi-Bakinde holds
multiple degrees, while Kaemper, whose degree
is in biology, left a promising career in cytogenetics
to pursue her degree in nursing.
Originally from Benin in West Africa, Falabi-
Bakinde received a scholarship to study in the
former Soviet Union. “I have a BS and MS from
Donesk State University in the Ukraine. While
living in Tucson, I received another master’s
degree from the University of Arizona in soil and
water science. I came to Albuquerque with my
husband so he could further his studies at UNM.”
Native New Mexican Kaemper says, “I’ve
worked in a variety of jobs. I even worked with a
graduate student from UNM, trapping bats in
Bandelier National Monument. It was great, but
you can’t have much of a family life when trapping
bats for a week at a time.”
Why would someone leave a successful career,
or return to school in pursuit of another degree?
The answers are extremely personal.
“As a clinical lab specialist, I analyzed people’s
chromosomes. I conducted genetic tests such as
amniocentesis. I like cytogenetics, but I wanted to
work with people. I missed the personal interaction,”
says Kaemper.
Falabi-Bakinde’s interest in clean water issues
grew from observations in her country. “Children
in Benin are dying from water-borne diseases. I
wanted to do something to stop this, hence my
interest in public health. I began to explore nursing
because I like taking care of people.”
UNM’s accelerated baccalaureate program
began two years ago. Falabi-Bakinde and Kaemper
are two of sixteen students in this year’s program,
set to graduate in July 2005.
UNM’s program, like many around the country,
is relatively new. The program is committed to
addressing the needs of students and the demand
for skilled nurses. “We’re the second group of students.”
Kaemper explains, “They made some
adjustments after the first year, and I’m sure they’ll
continue to change things as they go.”
Aside from the rigors of the program itself, paying
for an education can be the greatest obstacle.
Fortunately, financial incentives are in place in
New Mexico to offset the costs of obtaining a
degree in nursing.
Presbyterian’s Nursing Second Degree Stipend
Program provides financial assistance to students
enrolled in the UNM Second Degree Nursing program.
Falabi-Bakinde took advantage of the program.
In exchange for two years of full-time
employment, UNM provides scholarships to nursing
students. Interest-free loans of up to $6,500 are
also available, depending upon the specific program
of study.
“I’m interested in either pediatric or geriatric
nursing.” Jeanne Falabi-Bakinde says she’s considering
advanced practice nursing, but admits her
immediate plans are to simply enjoy working as a
nurse. Mary Kaemper, who plans to focus on
either oncology or hospice care, has some advice
for students considering an accelerated program.
“Be prepared to take a break from your normal
life. You must give this program 100 percent. It’s
difficult, but if you get through it, you can do anything.”
Despite the diverse backgrounds of Mary
Kaemper and Jeanne Falabi-Bakinde, they have
much in common. A desire to work with people
and make a difference in the lives of others has
brought them both to the UNM College of Nursing
Second Degree Program. In light of their individual
interests and sensibilities, they’ll likely work
in different areas of nursing. However, their professionalism,
exceptional skills, and dedication to
the profession of nursing will be evident on the
pediatric floor or in the cancer unit.
A Lifetime of
Career
Opportunities
Advanced Practice Nurses
Think of the places you’ve encountered a nurse.
Perhaps it was in a hospital or doctor’s office. If
you look more closely, you’ll find nurses in the
community conducting research, in universities as
faculty members, in boardrooms as policy makers,
and in cabinet-level government positions. Many of
these nurses hold graduate degrees and have
received specialized training and education to
become advanced practice nurses (APNs).
A recent article in the eJournal, Topics in
Advanced Practical Nursing, asserts that in addition
to health promotion and disease prevention,
“The advanced practice nurse has further functions
in policy making, leadership, and responsibility
at the organizational level.”
Executive Director of the New Mexico Center
for Nursing Excellence, Patricia Boyle, MSN, RN,
contends, “Advanced practice nurses define nursing
in a non-traditional way and are responsible for
educating the public about their roles in health
care.” According to Boyle, also a health policy
instructor in the University of Phoenix BSN
Program, APNs are healthcare providers that
broaden the scope of practice within communities.
In New Mexico, the clinical skills and leadership
APNs provide are essential.
Advanced practice nurses improve standards of
care and patient outcomes by ensuring practices
are based on sound scientific rationale and
research. APNs specialize in many areas.
Community Practitioners
Kathleen Matta, MSN, RNC, IBCLC, works as a
clinical instructor with the UNM College of
Nursing and recruits nurses at the community college
level for UNM’s BSN completion program. “It’s
an on-the-ground program that allows nurses to
stay in their local communities and pursue their
BSN. With the exception of one course, the program
is on the Internet.”
Matta’s initial interest was in psychology and
psychiatric nursing. However, the lure of mothers
and babies was hard to resist, and she’s worked in
obstetrics for 25 years. As a board certified lactation
consultant, Matta was instrumental in starting
the lactation clinic and doula program at St.
Vincent’s Hospital in Santa Fe. Matta, along with
members of the New Mexico Breastfeeding Task
Force, were advisors to the newly opened UNM
Lactation Clinic. Matta states, “Nurses with
advanced training improve the depth of our ability
and knowledge. We can offer wider care and services
to clients in hospitals or communities.”
Hilary Schlinger, Certified Nurse Midwife CNM,
is an independent advanced practitioner with Sage
Femme Midwifery. A licensed midwife in New
Mexico for 23 years, Schlinger has been a certified
nurse midwife for three years and has attended
over 700 births.
“In New Mexico, midwives are recognized as
independent practitioners. Midwives have
worked diligently to preserve this designation.”
Schlinger adds that another benefit to the larger
community is their ability to promote a “midwifery”
point of view about women’s health and
birthing.
There is an incredible respect for midwifery in
New Mexico. The first meeting of what will
become the American College of Nurse Midwifery
was recently held in Santa Fe. And as a badge of
distinction, New Mexico has the highest percentage
of midwife-attended births in the nation.
Mark Edwards, Certified Registered Nurse
Anesthetist, CRNA is part of the anesthesia team
at Lovelace Sandia’s West Mesa Hospital.
Edwards, who received his BSN from UNM and
his nurse anesthetist training at the University of
Nebraska Medical Center, says he enjoys his profession
more today than when he began in 1979.
“It’s a constant learning environment.”
Nurse anesthetists combine physiology and
pharmacology. “It’s fascinating,” says Edwards,
“and the advances in technology make it so interesting;
65 to 75 percent of anesthesia is administered
by nurse anesthetists.” Inspired by his
mother, who is also a nurse, Edwards began his
healthcare career at Los Alamos Hospital. “I
observed an appendectomy and was mesmerized
by the whole process, especially the anesthesia.”
Edwards says, “My patient may be an injured
child, a senior having hip replacement surgery, or
a woman in labor. It’s a collaborative effort, and a
good and safe outcome is the goal.”
Carolyn Roberts, MSN, RN, APRN-BC, FNP, is
the Executive Director of the New Mexico Nurses
Association (NMNA). A love of science, math,
and a desire to help people made nursing an easy
choice for Roberts. As an advanced practice
nurse, Roberts declares, “Advanced degrees give
me legitimacy for my career goals, provide depth
of knowledge for nursing instructors, and
improve the outcomes of patient care.”
According to Roberts, APNs work as primary
care providers for clients with or without insurance,
Medicaid, or Medicare for a variety of practices
and clinics. APNs provide valuable services
for all segments of society.
The New Mexico Nursing Association and
Roberts have long recognized the vital role of the
legislative process in advancing nursing. For
more than 20 years, NMNA has held legislative
workshops for nursing students. Teaching students,
nurses, and instructors about legislative
practice, key legislative issues, and reinforcing
the importance of being involved has been the
focus of these workshops. Nurses are now guiding
care, based on nursing and biological sciences,
and are legally and ethically accountable
for the care they provide.
Whether training the next generation of
nurses, providing leadership for the state’s professional
association, or gently guiding the next
generation into the world, advanced practice
nurses develop policy, improve standards of care,
and have a positive impact on the lives in their
communities. With great power comes great
responsibility. The advanced practice nurse is
accountable and responsible to the profession
and the community.
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